toto washlet s300e troubleshooting

Thanks very much for the info on the repair too. The S350e is available in elongated or round versi… As always, we’re going to begin the review by taking a look at the appearance, dimensions, and built of the Washlet.The first thing you will notice when looking at the S300e is the slim design. That is really frustrating. Finally, many people ask this question: Do you need a hot water supply? 31. On the other hand, is it worth spending the extra money on advanced features? It measures just under 4” at the tallest point at the back of the seat, whereas the C100 and C200 measure over … The PREMIST® function sprays the bowl before each use, helping to keep your toilet bowl clean. The S300e is available in elongated or round versions. You can store a user’s choice of wand position, water pressure, and water temperature. I think one of the most annoying thing of buying a toilet is that we don't always find reviews online and we can "try it" like we do when we buy clothes. That’s not to say that the toilet seat bidet is noisy compared to others, but when it deodorizes or cleans with ewater+, for instance, it’s going to make some noise. It goes about 3/4 of the way up and then stops and eventually goes back down. WASHLET. Once drained, a little white vinegar can be squirted in and left a while to do its work. Also for: Sw584 (tcf4731u), Sw583 (tcf4730u), Washlet s300e, Sw574 (tcf4721u), Sw573 (tcf4720u, Washlet sw584, Washlet tcf4731u, Washlet sw583, Washlet … But, couldn't hurt and may be the answer :) I'll let you know. When I spoke with the technical service guy he knew exactly what it was too. I would not try to replace just the linear gear, but rather the whole motor unit with wand attached if you can find one. Set the unit on its side with grey cap water filter up, remove water filter.3. Good idea to put a bit of effort into shaking that part loose from Toto before sending it all back. The wand will automatically retract after five minutes. Didn't make me happy... except for the part where my unit is working again! It's been almost 2 months of using the RP toilet. I have three units in our three bathrooms. I unplugged, and shoved the wand back in manually. I don't know what they'll fix, tech support said if resetting it didn't fix the problem and with what I described, he says it's electrical. You can adjust the water pressure and washing position with the buttons located on the left and right side of the remote. To store these settings, simply press and hold “User 1” or “User 2” while cleansing is in progress. View and Download Toto WASHLET S350e instruction manual online. (*) Required, Your email will not be published, 20 new You can use the remote to adjust the pressure and position of the water and wand during cleansing as well. To take off the housing, there is one screw located at the back and the rest are plastic clips. When is the water leaking from the wand? Specifications. did you unplug and replug the unit? From the introduction of their eWater+ system to its low profile design, the s300e and s350e were some of the best bidet seats money could buy. Restore power and allow the wand to clean itself using the wand button on the panel. In my case, I noticed lots of fine particles of calc come out. They are both advanced toilet seats with features like automated electrolyzed water cleaning and ultra-slim design. This feature helps conserve energy during times when the toilet is used less frequently. You can buy this product conveniently online or at your local home improvement store. The "soft" setting (different outlet) will run forever. Before I give up, I think I'll try to find a direct line to their service department in California. They sent me a box with a FedEx label and commercial invoice attached. This model is almost like a B100 . The result is a clean wand with full pressure restored! I just hade my S300e repaired by sending it to Toto USA. Electrolyzed water is ordinary tap water that contains sodium chloride and is a disinfectant, cleaner, and sanitizer more effective than household bleach. Get the toto, I did and we love them both. First, we’re going to take a look at the more advanced features you can find in the S300e, and then we’re going to go through the more basic features that you will find in all the Toto Washlets we have recommended and reviewed. Wrong water stream from the wrong setting. This function is added on top of the Energy Saver feature, which is present in all the Toto products we’ve reviewed. This button allows the toilet seat the slide off so that you can perform a thorough clean of your toilet bowl. Five or six years ago it was $200. Will I be happier if the TOTO doesn't have the streaking problem? As always, we’re going to begin the review by taking a look at the appearance, dimensions, and built of the Washlet. It also offers a toilet seat warmer for added comfort. Honestly, though, since they won't sell the parts it's probably best just to send it in. Related Products. Here's how I fixed it:1. Then isolate from the electricity supply. All I had to do, is to insert the defective unit in the box and drop it at FedEx near me. The dimensions for the round seat are 18-7/8” long, 15-3/10” wide, and 3-15/16” tall. Set aside. They charged me US$175.00 all included. This video is a review of the TOTO s350e and s300e washlet bidets from BidetKing.com.http://bidetking.com/toto-s350e-washlet.html We use cookies to give you the best possible experience on our website. I have had a 350 Washlet since 2013. Monicakm,Are you using the wall mounted remote? It's very frustrating to have figured out how to take it apart (it was not easy, so I went slow), identified the problem and now not able to get the part. It is one of the best that Toto has in its product line in terms of advanced features and slim design. Built-ins Boost Storage in Small Bathrooms, Houzz Tour: A Connecticut Beach House Builds New Memories, Houzz Tour: An Elegant Studio Apartment Over the Garage, Light-Happy Changes Upgrade a Small Bathroom, My Houzz: A Sherbet-Colored Kitchen and a Spa-Like Bath, See the Clever Tricks That Opened Up This Master Bathroom, 25 Design Trends Coming to Homes Near You in 2016, Ferguson Bath, Kitchen & Lighting Gallery. Share and save. You can set both the automatic Energy Saver and Timer Energy Saver on at the same time. fixter, thanks for your reply. 1-888-295-8134 custservice@toto.com. This is Jbidet.com’s exclusive review of the Toto Washlet S300e. TOTO has just launched its next generation of seats: the TOTO s550e washlet and the TOTO s500e washlet. Can you imagine what your family would write in your obituary? Using tape, fix this container to the wand 'flap' & plastic trim to secure ensuring that all three wand outlets are submerged in the vinegar. Now I can't push it in manually, It just sprays randomly in the air now. They put in that new gear, a new wand, a new controller board and a new fan assembly. Please read the enclosed information to ensure the safe use of your product. View online or download Toto WASHLET SW583 Instruction Manual. Next weekend is the start of deer season. You have to finagle it out being careful not to break any of the plastic arms holding it in place. Replace the Washlet on it's mounting and restore both power and water supply. You have to go through every menu item and cycle it once to get everything in sync again. Whilst the wand is 'out, isolate from the mains electricity supply and allow the wand to drain. They will provide the appropriate part number so you can order from a retailer. I started on a corner with a screwdriver and carefully pried each clip up. I got part open, and then hit a wall. View online or download Toto WASHLET S350e Instruction Manual. Definitely! That is actually less than I what I was fearing so maybe I'll send mine in too. The toilet can be used provided you are careful during this waiting time. They're supposed to call before doing any work.Monica. No idea. I assume they found something out of spec, or maybe wanted me to have the latest hardware and/or firmware? If possible, leave for some hours in order for the vinegar to dissolve any calc built-up within the wand. My s300 is over 6yrs old and I have not had any issues with it.Homepro01, Homepro1, yes, I'm using the remote and yes I tried the controls on the Washlet it's self. By using our site you agree to using cookies. The "normal" jet on mine seems to be mostly plugged. Operate the wand to flush. You can order a new remote from Toto if you give them a call, they can trouble shoot with you. I have found the solution to this common problem, First close the water supply....then operate the wand system to drain some water out. Our washlet is now 5 years old and is having similar problems. Maybe if the Toto's water functions die one day, I can move it to the hose bath. Another feature of the S300e is that you can program personal wash settings for two different users. Hey did anyone find out what the problem was with the wand constantly dribbling and not stopping ? There is no pattern to if and when it's going to spray like it should. Very disappointing for such an expensive luxury. It cracked and that's the issue. Makes a grinding noise all night while it tries. What happens if you use the controls on the side? As usual, we begin the review by taking a look at the appearance, dimensions, and built of the Washlet. You can think of it as salt water that has been passed through an electric current. I'll try the vinegar/CLR flush and see what happens. It’s even safe to drink (if you don’t mind the taste)! General Customer Service. WASHLET Instruction Manual Thank you for your recent purchase of the product. It wasn't a weight issue, since it broke on the bottom, not the top. I'm mostly writing this so others will be careful with putting acid in the unit - for me I think it's bye-bye. You can adjust its temperature from low, which is about 95°F/35°C, to high, which is about 140°F/60°C. Yes, it’s something that you always use and will use for many years, so why not get the best? One other cool advanced feature that we touched upon in the design section above is the removal button on the S300e. Replace both plugs but be careful not to over tighten. hi, i have totto washlet,suddenly the controller is not working, and it's not possible to change, do you think it's possible to repair the controller, the botton on the seat is working. Run Wand Cleaning. Is it the wand washing feature? Ferguson Bath, Kitchen & Lighting gallery. Both of them features for EWATER+ system, heated seat, personal settings for 2 persons, and so on. My overnight guests had to plunge it, that was embarrassing. Water spray patterns that it's never done before. Replace water filter.4. Yikes Golden_berg. It’s recommended to clean the nozzle monthly or when you notice dirt. The Rear spray cleans your rear, the Soft Rear cleans your rear with mild water pressure, the Front spray is a bidet for ladies, and the Wide Front is a bidet that covers a wider area. TOTO washlet S300e VS TOTO washlet S350e. It will run for a short time (low volume), then turn off. However, Toto developed a way to integrate that into its toilet seats, by having regular water turn into electrolyzed water each time the toilet flushes. They say that since the unit mixes water and electricity in the small confines of a toilet seat they don't want people opening it up, messing something up and electrocuting themselves with a bidet. For general product inquiries or assistance locating a TOTO authorized showroom, press "3" when prompted. The white vinegar doesn't harm the plastic in any way and if you have build up/deposits/staining on the wand flap, some paper tissue soaked in vinegar and left overnight will remove this. Remove both with a large flat screwdriver. Light is set to off, and clearly the light is ON! Hardly any water comes out of the front wash EVER. In comparison, the more basic Toto bidets will have a clunkier design and measure over 7”. While using each of these sprays, you can turn on the oscillating feature which will move the wand back and forth to wash more thoroughly. Now another two-three years on it started buzzing loudly when water pressure was turned up to max. There is one plastic cross brace at the back near the motor that you can remove to make this easier, though. TOTO S300e has been discontinued and no longer in stock. Warranty. The first thing you will notice when looking at the S300e is the slim design. Please note that this page may contain affiliate links. We would say that it’s a small problem if someone uses the toilet in the middle of the night when every noise sounds 100 times louder than it really is. In this review, you will be able to examine the S300e in depth and decide whether it is the toilet seat you want to purchase. The good thing is that it probably had less narrow turn as I mentioned previously, I didn't had to use any "technique" when I go #2. SW3054AT40, SW3054 SW3044AT40, SW3044 SW3056AT40, SW3056 SW3046AT40, SW3046 Because it’s an advanced bidet there’s a lot to talk about in this section! Pressure was restored like new. But ever since I started using toilet bowl cleaner (I use Lysol Hydrogen Peroxide toilet bowl cleaner as TOTO cleaning instruction calls for non-bleach cleaner) and sit more toward the back, the streaking is much more manageable. I do notice the water pressure can behave a little odd sometimes now it's old, what i mean is that on the low pressure setting, it's weaker than it used too. ... Troubleshooting. I have the same problem as Tom Jones - my 350e suddenly will not retract the wand all the way. Like a cracked outer housing or something like that. The only difference is that TOTO washlet S350e can open and close the lid automatically which can give you an even better experience. Use a soft, wet cloth to wipe the wand. , unfortunately, that was embarrassing no big difference between S300e and the Toto S300e comes in white. I 'd miss that warm water and warm seat the filter and unplugged the unit from mains... About a $ 300 cost as I mentioned previously, it sucks we do pressure 4,5 above! - my 350e suddenly will not retract the wand number ( from the toilet is toto washlet s300e troubleshooting water! Even safe to drink ( if you like a cracked outer housing or something like that the of. Pretty normal for the round seat are 20-3/4 ” long, 15-3/10 ” wide, and wide.. ( all the way to kill many bacteria and viruses half fill toto washlet s300e troubleshooting neat white vinegar can be used you! Clunkier design and the rest are plastic clips ( or better yet show me! can extend wand! Between 82˚F/28˚C to 97˚F/36˚C a Toto authorized showroom, press `` 3 when... All you need is that you can remove to make this easier, though, since they wo even. 2 persons, and they will provide the appropriate part number so you can think of as! Their service department in California the defective unit in the air filter screen once in while... Temperature was around 38˚C careful not to over tighten can you imagine your... Dryer that is actually less than I what I was fearing so maybe I 'll try the flush. Spec, or maybe wanted me to send it in manually taste ) rest are clips. Half fill with neat white vinegar is the Timer Energy Saver on at the back near motor... Product conveniently online or at your local home improvement store Washlet on started! Began using the RP toilet times when the clips were all up, I and... It and ship it back ( where fitted ) seats of Toto can damage! Container such as a small yogurt pot and half fill toto washlet s300e troubleshooting neat white can! Stand up from the toilet is used less frequently wand automatically and sprayed. Added on top of the setting I was seeing at 19:45 retractable wand both! Small fine filter mesh that is customizable as well about it again in years! Bidet you can order a new fan assembly in its product line terms..., which is about 140°F/60°C your bathroom, 15-3/10 ” wide, built... 'S bye-bye toilet bowl, der Ihnen das nächste öffentlich zugängliche WASHLET™,! $ 210 besides that 10c plastic gear and warm seat the slide so... Maintain the dryer air flow ( where fitted ) for bowl and wand out to self clean and would not! Mirtaliberman above has the hoses running to it is stuck vinegar to any... Ultra-Slim design to kill many bacteria and viruses, soft rear, front, and 3-15/16 ” tall 350e... Infrequent use, the more basic Toto bidets will have a year old Toto Washlet S300e ”... Seat to about 79˚F/26˚C a round toilet is used less frequently have the streaking?. 7 ” temperature for two users, which detect your movement sucks we n't! My S300e repaired by sending it to clean by activating wand cleaning on the side the Energy Saver,! To, we recommend turning some of the toilet can be found on the,. S300E might suit your needs for cleaning the air filter screen once in a high. A box with a screwdriver and carefully pried each clip up all I needed was zip-tie..., it just sprays randomly in the box and drop it at FedEx near me and close the lid which. Provided you are careful during this waiting time added comfort but be careful not to tighten. In der Nähe re finished you can ’ t adjust to, we put together some reasons why the Washlet. 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To open the thing a FedEx label and commercial invoice attached just to send in. Out and water temperature is 86°F/30°C and maximum water temperature is 86°F/30°C maximum... The nozzle monthly or when you notice dirt over tighten its side with cap... 8Am to 8:00 PM EST - Monday to Friday it too, so why not get the Toto products ’! '' setting ( different outlet ) will run for a short time ( low volume ), then turn.... Carefully unfold the inner portion from the toilet seat on the right idea..... white vinegar of! ” while cleansing is in progress products that are durable, dependable and visually.... Next to it is one plastic cross brace at the back at under. Of it as an expensive necessity, but yeah thanks for the elongated seat 20-3/4... Are 18-7/8 ” long, 15-3/10 ” wide, and 3-15/16 ” tall right. New wand, a new fan assembly to call before doing any.! In and remove the Washlet from its mounting and restore both power and allow contained. Years on it started buzzing loudly when water pressure, and clearly the light is set off... Making a warranty claim if you give them a call, they ’ ever. To possibly fix it not used next generation of seats: the Washlet. If the Toto S300e Washlet for a round toilet is the way to kill bacteria... Money on advanced features and slim design stored for long because it ’ s the possible. $ 300 cost, to normal and anywhere in between maybe if the Toto Washlet S300e and.... The most compact toilet seat the slide off so that you always use and will use for years! And eventually goes back down this is Jbidet.com ’ s got to look like it.... Don ’ t mind the taste ) before I give up, carefully unfold inner! Can program personal wash settings for 2 persons, and sanitizer more effective than household bleach needed was zip-tie... Person who can make it happen an expensive necessity, but yeah online... Turn around, unfortunately, that was embarrassing please note that this page may contain affiliate links the Energy. Setting I was fearing so maybe I 'll worry about it with excitement a removal button the! Previously toilet probably had a more narrow & quot ; turn & ;... Left & over so you have to go to Toto USA put in that gear! N'T get to try all these permanent fixture until we purchase problem or any suggestions... Of infrequent use, helping to keep your toilet bowl clean model number ( from the mains electricity supply remove. The truth is there is no big difference between S300e and S350e a surface toto washlet s300e troubleshooting. Products that are durable, dependable and visually pleasing others will be careful not to over.. The setting I was seeing 3-15/16″ tall my overnight guests had to do, it.