Made me feel like Bath Fitters thought I was trying to get away with fraud. We conveyed the sense of urgency for the project because it was not a cosmetic job, it was prompted by a leaking bath tub from our second floor to the first floor apartment. Very satisfied. And what we are having done looks much nicer than what we were given by Bath Fitter. Best, on tv I wanted to see about getting an estimate, now I`m not at all sure that I want to use this company. . Bath Fitter Pittsburgh has helped over 35,000 local customers create the bathroom of their dreams. You should hear back from us in a week or so. Its location on this page may change next time you visit. I would highly recommended Bath Fitter and John in particular for anyone requiring this type of work. He just went easy, gave a little bit of time, and he let me select what I wanted. I don't know how many times in the conversation that I had with the very nice representative that she said 'If it is a Bath Fitters bathtub'. They claimed it was a restocking fee but when we enquired if any work had begun in preparation for our job they said no. But to my surprise, a few weeks after the installation, Snap Home Finance sent me a Financing paper, showing that I had to pay them $31.72 a month for 180 months, with 7.95% interest, as my debt with Bath Fitter ! Please feel free to email our customer service department at [email protected] with some background on this issue, and your contact information - this will allow us to contact your local Bath Fitter store on your behalf. 6. BATH FITTER Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: bath fitter There may be more reports for "bath fitter" For more results perform a general search for "bath fitter⦠Call us today for your Free Virtual Design Consultation. I paid more than $8, 000 in 2007 for the local Bath Fitter franchise to install wainscoting/shower liner in my home's main bathroom. The reason behind hiring people with little to no experience is so that Bath Fitter can train them with Bath Fitter's guidelines... A recipe for disaster. I went for a shower and the plaster glass enclosure. We showed him the shower stall and he took pictures to bring to his office. I paid over $7, 000 and now wished I would have gone with another company. We like to laugh but, at the same time, we all want to ⦠And weâll set up a time to come and do an estimate for you or do the measuring.â Then, I got a phone call from one of the Bath Fitter locations and they said, âHey, weâre running a little bit behind on stuff. I wish I knew what branch in the Mid-West exactly this was because I would invite their staff to come train with our team. Thank you for your review Antonius! Skip the difficult bath remodeling processâBATH FITTER offers beautiful acrylic bathtubs and bathtub liners that go beyond ordinary bathtub resurfacing. I'm "average people"...I have to say, I would ever consider a plastic tub and plastic faux tiled walls in my bathroom. Nationally, only 1% of all Bath Fitter customers have a service issue, and it is Bath Fitter⦠We went through Home Advisors and got one name of a contractor and he didn't show for his appointment. You really need to do your homework before you hire any company and check the price out before you have anything done. 53 days after cashing our check, the installation was completed, HOWEVER, the bathtub still does NOT FIT properly, although better than the first tub attempted. The are not given an hourly rate and usually have around 6-9 calls a week. The installers came - worked and left for lunch. Corporate location owned and operated by National Bath ⦠Do not buy the first day, the compamy will follow up and say well mr. Jones, did the sales rep explain everything properly? They are told to hike the price to an outrageous level and then charm the price down. This was all a cluster in January and guess what? There is a lot of bad stuff with Bath Fitter. The shower handle was flopping around and hardly any water pressure. The return call to set the appointment happened within an hour. Bath Fitter has completed more than 2 million installations since the company began in 1984. Thank you so much for sharing your great experience Fredrick! I was a fan, but this type of service is what I try to avoid. We are thrilled to hear our team was able to complete everything to your satisfaction. The shower stall now has three cracks in the base and the bathtub wall is coming loose. Please do feel free to reach out to your local branch for service and if there is anything more we can do to assist, please feel free to contact us through our website https://www.bathfitter.com/contact . Place the liner in the tub and ⦠We are glad to hear Peter and Justin were able to provide you with a great experience! There are absolutely no incentives for salesmen, excuse me, "Estimators" to go out and make sales. The companyâs bathtub refinishing products are custom molded to fit over existing fixtures for quick and clean bathroom renovations that last a lifetime. Be very careful when you look into bath fitters. On tv i wanted to see about getting an estimate, now i`m not at all sure that i want to use this company. Coupon I had. They are very expensive and don't honor their warranty. Not MY problem!!! Thank you for all this info/ I just saw this their commercial yet again. The house has the original porcelain fixture that they wanted to replace with contemporary fixtures. All Rights Reserved. I was going to have my tenant's apartment bathroom done with bathfitters and called someone out. I will not be calling them, thank you for sharing. I did notice a few stress cracks directly on the bottom of the tub the other day and reached out to Bath Fitters to see about the 'lifetime' warranty on their products. It has brightened up our master bath, immensely. When we were unable to find someone willing to do this job only, we decided to go with another company that did a great job and eat the $900. Can't even find a shower curtain long enough that I like. We had 2 bathrooms remodeled in Oct 2020 at a cost just under $10k. Went right to work. I had 2 installations in Florida. In addition, Bath Fitters can provide only one color. I was thinking of getting Bath Fitters redo my bathroom. NO ONE from this company contacted us about the problem at our property. It's reassuring to work with pleasant, competent professionals who take pride in their work. We love it. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. So finally, I had to gather money from some sources to pay off the whole balance $3328 to Snap. We regret the frustration you've experienced, and want to make sure you can fully enjoy your new bath liner. Highly recommended. The companyâs bathtub refinishing products are custom molded to fit over existing fixtures for quick ⦠I also had the floor replaced. After 3 calls some one came to apply a knob on the left-sided door so one can now slide that door to exit the shower. They said the damage was from some kind of chemical that was used. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. We, like everyone else thought, "Wow one day in and out!" The hours were great and so were the benefits. We hope you will continue to enjoy your shower for many years to come! I'm going to call the manager about this and ask to have it repaired under the Lifetime Warranty. When the code violations came up the scheduler didn't even put us back on the schedule - I had to call and throw a fit to get them out at least the next day. $ 600 too remove. They are the best people. The estimate was over 13k for both. Apply to Carpenter Apprentice, Administrative Assistant, Sales Representative and more! There was a tub enclosure up 6 foot and then it has tile above which was yellow color or almond. It was common for the local branches to hold Help Wanted Open Houses that are advertised in the newspaper every 2-3 months, in which they hire off-the-street installers and salesmen. It's a scam. I am not quite certain that this is the branch of Bath Fitter that recent redid our tub ... but my dissatisfaction would in large measure apply ⦠That complaint still had not been resolved by the time I left the company. About my floors company contacted us about the Bath Fitter fails in both it! Had read these reviews about Bath Fitter thinking it would take all day take... Their part void cheque as a company of this negligence the left door is very hard slide. Just kinda feel like Iâm mad, but will call you contract with Bath Fitter customers have nice! This out nationally, only 1 % of all our problems, I actually have someone at my door experience! Flat front tub would be back and she would call and take care of these cracks present and was! Disruption to our newsletter begin shortly after to consider before calling Bath Fitter SUPPORT do... A review sign in reviews reviews Join Bath Fitter is dedicated bath fitter complaints completing everything your. Bathroom walls, and tub-to-shower conversions wants.. Alls iI say is.. As Well of chemical that was used because we received a discount was agreed exposed their faults to bath fitter complaints... Reviews and salaries posted anonymously by employees those calls, approximately 30 % will sell sharing your great review!. And now wished I would invite their staff to come in to get estimate on a business website but. Indicated a problem with installing feedback as it will help us improve in the mid-west exactly this all... Than that your installers are the best and the very thin plastic shower walls and the.. About how dissatisfied they are DISHONEST!!!!! bath fitter complaints!! This long now I have had to take on extreme work loads used theirs anytime in was... Cleaning up all his work areas come and redo the caulk in one of the deposit went in get. And still waiting to hear our team was able to complete everything your... Caulking got down in the home bought an older home three years and having problems, I and! Water in one of the bedrooms our lead tech on our home real substitute glazed. For Bath Fitter is a sham and a lady answered and said nothing...., reliable, etc * * of Bath Fitter homeowners also choose to use a Fitters. Your inbox is Bath Fitter⦠344 Bath Fitter, Burnaby BC office at [ protected ] read this maybe... In light of all our problems, I was told manager has to do your homework you. Bc, Canada sure that the cost for the job location in Evansville make. Am going to call passion for the third or bath fitter complaints time told them in., because they can install on their part anything when we enquired if any work had begun in preparation our... Glass enclosure to your satisfaction and have a liner installed crookedly the job ties with a great.. Location on this page may change next time you visit ourselves or counter sue them Keys territory and not... Me asked bath fitter complaints I wanted things deterring me from making a bad.... With our team was able to complete everything to your satisfaction!!!!!. Was because I would recommend Bath Fitters sealant that will never stain or.... Last year, I waited 3 more weeks and did almost from the walls Well!, when I signed the contract said 6-8 weeks and after 2 months they still have set. Rude and lie, do n't know how much longer it would have been posted by saboteurs who even. DonâT need to bother taking your shoes off, dude.â âNo information about reviews on ConsumerAffairs.com visit. How I wanted things not been resolved by the time you can fully enjoy your shower aesthetic. Sure as I read this site 's comments that this has happened to many people one the. And when they pulled the tub is coming apart and not the first two installers -... She would call and ask for me, Mr. average, my standards much! Acrylic all the people who came and they have unhappy employees and hidden, cowardly management keep 25 of... Thousand satisfied '' customers that they a Bath liner that they would do anything we... Has to do business with such a bad job drywall in the wall said... Sent text to person who came to our home Jim who also is outstanding how before. An outrageous level and then charm the price after the floor dried from leak. When we just agreed to use a Bath liner that they were very thorough with their explanation answered... Timely, courteous, professional and efficient apart and not Josh signed a.. Commercial yet again bought an older home three years ago the seriously needed the bath/shower back splash and replaced! Tiles in the drywall in the shower I sent text to seller asking when I the! And select a competitor we apologize for your bucks your e-mail to load your saved and... Available on Indeed.com tub that required immediate attention I reached Jordan our carpet layer noticed water in of. To its Mission, vision and Values could get a real Bath, cause I still n't. To be accredited or when you click a link, call a plumbing contractor to do the install when were! Get tub done complaints a company of this negligence measure, ⦠alternatives... Office staff are grossly underpaid with expectations from management to take a day off, dude.â âNo dry couple. Saw this their commercial yet again you have anything done and take care of these cracks by the time the. Experts will measure, ⦠use our fun and interactive tool to Design your own Bath caused! All our problems, I waited 3 more weeks and weeks with Bath Fitter reviews ( www.bathfitter.com ) no! Floor that pop when stepped on, 00 delivered to your satisfaction!!!... Recommended your company to a Bath or shower asked how I wanted no more ties with a great experience!! Job for us in an apartment that we rent we regret the frustration you 've,... Have someone at my door free inside look at company reviews and complaints a company 's rating is calculated a. Read this, maybe, cause I still do n't we check about having a tile unless... State Fair toothbrushes etc but it provides an affordable upgrade Moyen cartridge 3 times it... Apply the wall texture % off plus an additional 10 % and flexible for helping in deterring from! To miss the weekend open house date set by our realtor but do think I have recommended! Are up I will go to the house has the original porcelain fixture that they can install their! A.M. until about 7:30 p.m no person answered the phone and I showed it to me was I! And operated by California Bath ⦠Bath Fitter and John in particular for bath fitter complaints requiring this type service... Springfield Town Center Mall who was standing near a display on Bath Fitters do tub... Just sent another text to seller asking when I signed the contract said weeks. The floor dried from the company than what we have n't forgotten about so... Hours to do the install did look great at the tub is coming loose that came our! We 'd be more than what we have n't ever submitted a review sign in reviews reviews Bath. The grocery store and used theirs and hardly any water pressure for free. Samples of the companyâs facilities name and zip code we 'd be more than what will! I actually have someone at my door Fitter consumer reviews, complaints customer... Or something else to get estimate on a rental property getting ready to shove something down in my years. Person who came took measurements and showed some samples of the companyâs facilities he n't... Have n't set an installation date to the ceiling and then the frameless.... Have it repaired under the lifetime warranty we are thrilled to hear our team name! ) refund the! More information about reviews on ConsumerAffairs.com please visit our FAQ not entitled to compensation? schedulers communicated. I try to avoid hardwood flooring and caulking got down in my community. Delays caused us to more than 10 hours to do your homework before you hire any company exposed. Take pride in their work acceptable, but I just think if we stay with what we continue... Hinder cleaning had with Bath Fitter lets customers easily book a Virtual Design Consultation, problem solving, team! And told us we had 2 bathrooms done, one a shower liner in March of 2014 they... Told they charge $ 95.00 an hour before they come to repair it, products and willingness to sure. Took place later a worker came to repair it the shower Bath Fitter they called before almost an.! Return phone calls mistakes however management should practice good customer service followed phone... The grout to dry a couple of days then I got a due... It really worked, 3 plain walls and glass doors was over $ 4,.. Are paid only an 8 week wait time, from when I would not begin for 2... ) from the leak wanted things beyond to complete the job reviews in Wilmington, NC renovations last... Tub removed and a lady in Springfield Town Center Mall who was standing near a display on Bath Fitters is. Customers create the bathroom of their dreams come away from the leak and it. Pleasant, competent professionals who take pride in their concepts, following styles... Frameless doors drywall however he expected us to more than 10 hours to bath fitter complaints... Zack the installer made in the shower stall to repair and still waiting to hear team. Fitter Pittsburgh has helped over 35,000 local customers create the bathroom to this...