Archive View Return to standard view. Check if the tankless is producing a water flow using the temperature controller by pressing the "UP" button for 3 seconds and then the "ON/OFF" button. Remove and clean the inlet water filter. Had a cracked water pipe, called Jim’s Plumbing and Laurence came out, informed me about the problem and gave me a long term solution. The Rinnai wireless controller WiFi Module allows you to control your water heater from Apple and Android devices. What it Means: Flame failure: The heater can’t maintain a flame. Rinnai Infinity 26 control panel won’t turn on. This controller can be installed anywhere in the house. Product Q&A. ... Rinnai Tankless Water Heater Installation and Repair; This entry was posted in Blog on November 10, 2014 by Scott Harrison. The handshake never completes, signal strength is fine. Read More. This post is about Rinnai tankless water heater troubleshooting because that’s the brand we install the most often, but we have deep experience with all brands of tankless (on demand) water heaters. I found the exact replacement transformer finally. WARNING 1. Step 7: If Your Furnace Won’t Turn On, Check Your Gas or Propane Supply. Rinnai did mention that this issue affected different water heaters differently, so if you're still having trouble I'd recommend a call to Rinnai. I have an Ayla-brand Wifi controller for my Rinnai tankless water heater. Toll Free 1-866-766-7489 Rinnai tankless heaters are smart; they use a small computer so they can supply hot water as long as it is needed, on demand and in continuous supply, and at a preset temperature. Amazon Business: For business-only pricing, quantity discounts and FREE Shipping. Rinnai Helpful Tip: For Rinnai units the label is typically on the side of the tankless unit. If the temperature drops too fast, or for any reason the ceramic heaters fail to fire-up, Rinnai has a back-up system installed. LOAD MORE. My Rinnai Water Heater works well (when it works) but I have a recurring problem with ignition, i.e., the heater won't turn on (Code 11). Rinnai INFINITY® Kitchen Deluxe Controller. When the heater shuts off on its own I have to turn the shut off knob to OFF, move the temperature control to high and turn the knob back to ON. Turn Water Off Filter Drain Turn Gas Off Valve Drain Water Cold 2. I have had my water unit and controllers for nearly 10 years. If you have a Rinnai Tankless Water Heater and your hot water has been cutting off and the unit showing Diagnotic Code 10, this video might help you. How to display diagnostic codes. Plumber mate of our neighbour's has been around and has offered to install a Rinnai VT26 gas continuous hot water unit, for about $2200, most of which is labour cost of $1200. Ensuite and Bathroom units default to their preset temps of 41 and 42 deg when selected, but the kitchen even though I have selected 50deg previously when you select transfer on the kitchen controller the temp shows is 42deg. Turn off all hot water faucets/taps. Great when bathing children. Press the “Priority button” on the temperature controller. To keep the temperature of the outgoing hot water constant, Rinnai adjusts the water flow since the incoming water temperature changes from summer to winter. If you are planning to do it, always turn OFF gas, water, and electrical supply. The green Priority light will glow indicating that this controller is controlling the temperature and that the Rinnai Tankless Water Heater is ready to supply hot water. You have a wall mounted Universal Controller for the Rinnai Infinity 26? With the hot water at the kitchen sink and/or the shower turned on - if I am standing in front of my Rinnai water heater, I can see the water heater turn off and the In Use light go out. The Tech I had working on the unit seemed to fully understand the circuitry and sensors. Unlock Your Tankless Water Heater’s True Potential. SUMMARY I now have all the schedule capabilities of the original controller, and the ability to start recirculation on-demand through a mobile app, a wireless push button, and Alexa. Turn down the pressure slightly and the system will be able to achieve the same temperature as your tank heater. Page 26 4. Turn on Water Heater with a Push of a Button. If you want to continue troubleshooting and your furnace still won’t turn on, then it’s time to check your gas or propane. 1/Ensuite 1/Bathroom 1/Kitchen. Rinnai Water Controller Wireless Questions & Answers. I have connected 3 to my Rinnai 26 Infinty. To flush the water heater, open all hot water taps in the building. Turn hot water back on and test. Will run a bath for you, turn off the water, then tell you when it's ready. The easiest way to do this is to check another gas appliance in your house, such as your stove. Keeping this in view, why does my Rinnai water heater beep? Disconnect the remote control, PC board, and all wiring harnesses, then reconnect. Call us if you have any questions: 1-888-757-4774. Meanwhile I can still hear water running through the water heater. Need to turn it on and then reduce to a trickle. 3 Product Reviews. It is the BC 100 V deluxe controller. Press On/Off button twice. I bought a new controller for my Infinity 24. I cannot get it to connect to the network. If you have one made by Rinnai, you can smarten it up with the Control-R, a small unit which lets you control the heater remotely or through voice commands using Amazon Alexa. You May Also Need. Rinnai Electric Tankless Water Heaters Need High Current Wiring Some of these units can draw a hundred amps at 220 volts (over 22 KW, as does the EcoSmart ECO 27 on demand electric water heater). Laurence repaired the job within an … Contact. ... Rinnai Water Controller. If this is not adjusted accurately, the sensor won't be able to recognize the temperature change. Turn off the gas by rotating the valve one quarter turn with an adjustable wrench. He doesn't get any hot or warm water. Then call your gas utility or … Important: Always hire a licensed professional to service or fix your Rinnai tankless water heater. LOAD MORE. The controller makes using hot water so easy for us. but since I have controller I can see that a second after I turn the tap on the light goes on which means the heater has kicked in. Rinnai INFINITY® Bathroom Deluxe Controller. So, as long as you have a smartphone or tablet, you can turn up the heat with WiFi. How to Fix: Check for proper grounding and that the device is receiving gas of the right type and pressure.Examine the flame rod to ensure it’s connected and has no carbon buildup. Rinnai INFINITY® Compact Controller (MC601A) Our smallest most affordable model. This controller attaches easily to any gas-powered Rinnai tankless water heater manufactured within the last 10 years. I heard it's better to use a controller to stop water temp fluctuations. I am using the phone app to complete the pairing process, similar to how you would with an Alexa or similar device. Turn OFF a tankless water heater. Drain the water heater (can hold up one litre of water) and surrounding pipes. Rinnai does not want to talk to me because I m the homeowner so I will have to get a plumber to call them for me. RINNAI B16 BUILDERS CONTINUOUS HWS - LPG GAS 50° - B16L50* AU $740.00. In that case, you can try this to increase the temps to 55degC. It normally won't turn off until the temp is above the set temp, so it would run until the house got to 71 (again, this is adjustable). This comprises half of the maximum current allowed … Hi Our hot water tank has blown, and we're on cold water. The heat is just off. Possibly the only con is that you must check the controller before turning on the hot water for the shower, in case it was last used for the dishes in the kitchen. Although uncommon, issues can arise if something isn’t working correctly within your water heater. It always starts when I do this. Unfortunately the Infinity 24 is not listed as a compatible system for this controller and it's not working. Address 11160 Grace Avenue Fountain Valley, CA 92708. If the flow rate was below 1.3 gpm, bleed the air from the pump and system tank. He says the unit is not producing any codes but the display reverts back to 108. That is probably the best course of action. It actually won't give any hot water in the shower and taps if the water is on too fast. What may be happening is that your aux heat is turning on when your thermostat falls to 68, but then it turns off when it reaches 70, but the heat pump stays on trying to get the house up to 71. 1 Video See all. Not only are they highly efficient, but they can also save you money by heating water only on-demand. Tankless water heaters are a great investment for your home or office. 20seconds later the hotwater kicks in and then i'm able to slightly turn the hot water and cold water to get the desired temperature. These heaters will begin to operate when the temperature drops down into the low 30's. It breaks 120 VAC down to 100 VAC. The working unit has 120 VAC in and 99 VAC out. IMPORTAnT: The priority can only be changed while no hot water is running. Turn off the gas supply valve, typically located by your gas meter on the gas inlet pipe. ‘Clicking’ noises caused by flow switch. Since Rinnai water heaters are one of the most advanced tankless water heaters available, we recommend to contact a service technician that’s authorized to work on Rinnai water heaters. When the gas is off, the valve’s oblong stem points perpendicular to the inlet pipe. I plugged it in where the old controller went, and though the lights are on I can't control temperature using the new device. Right now the bad one has 120 VAC in and 0 VAC out. I do not turn controllers off just transfer. Turn off any water controllers in the building and then turn off the water, gas and power at the unit. Rinnai's units have ceramic heaters located on the heat exchanger, water lines and other internal parts. It is a 2.4 GHz device. I got a call from a customer that I'm going to go see this afternoon about a Rinnai water heater that won't make hot water. Read More. Just set controller and you know what the water will be like. 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