Also, be nice! I always weigh the sellers feedback with the value of the purchase. Turned out that not only was I out the Sari, I was out the cost and the fees. So I said returning it isnt an option since they are worn(I find it disgusting they would want bottoms that have touched a private area to be returned anyways.) The customer service rep told me to not accept the package should the She then asks me why don’t we forget about the auction altogether? After I cancelled the order I called eBay and opened a dispute. She responds and says ” Ebay just does not like me—I don’t know why this is happening to me?”. Let me re-emphasize, purchase on Ebay (or on-line) only what you can afford to lose. For more advice, see our guide to identifying and avoiding phishing scams. And I never buy a pair of jeans online unless I’ve consulted with the AuthenticForum first — these guys can spot a fake pair of denim from just a simple photograph! Credit card chargebacks work like a charm – almost too well. It’s like do I lose 100.00 or spend 100.00 more and actually get the merchandise. Oh, I’ve been burned a couple of times with ‘iffy’ merchandise masquerading as ‘pristine’, but in both cases, the buyer had since been suspended. Others would say I’m a sucker who’s been had. Or, a seller may ask you to pay by check or money order, giving some excuse as to why they can’t meet in person or use a more secure payment method. So i directed him on how to take the next step. Thank you! this is a catch 22 here and they know it and a way they dont have to pay you back. My boyfriend payed through paypal with his credit card and has now filed a dispute against the charge since ebay didnt care to do anything. I “won” a sari from India. i also read the seller feedback. I hope this guide was useful for you! This is terrific information; I appreciate the step by step plan for filing a complaint/trying to resolve the issue. This category only includes cookies that ensures basic functionalities and security features of the website. EBay is losing my support soon if they cannot control these many issues. I mailed it quickly, and a few weeks later they emailed me “where is my item.”. I used to have much luck with Ebay however since the down turn of the economy, I’ve been scammed a couple of times by knock off’s and no delivery all from international suppliers. Maybe even see if you can find anything out about them outside of eBay. Then, to threaten me and warn me not to bid , saying I was rude and nasty? Thanks for the detailed article on this. ive been selling for over 10 years and buying as well on this account. The eBay seller designerdeals4less advertised as new. This was in California, now through Facebook I see she’s in Arizona. I sent the item via Ground through Canada Post online and was given a “tracking” number. Yours Truly, I make every effort to communicate problems directly with the seller as Most sellers are quite willing to work with you. © 2018 — Techboomers — All Rights Reserved. I rarely purchase anything from overseas sellers unless they have fabulous feedback. By opening a dispute, you can communicate directly with your seller to work out a problem transaction. But have since had to change my bank account,cancel my C.C, and cancel my PAYPAL account,cancel my ebay account and my lesson is if I want something that bad get my lazy a$$ out of the house and go to the mall and buy it. I checked My eBay Summary page for the auction details and counted back the days, all 47 of ’em. We asked internet security experts for what to do if you get scammed online, including how to try and stop payment, and who to contact when all else fails. Me going against my better judgment decided to do this and drop the case not knowing ebay will not fix the problem if you are scam. Only lost $10. There were only 2 negative comments out of 30. I am so frustrated. Also waiting for a sweater coat – both were from Canada (I hate paying duty!). And remember, even though they’re on a reputable website like ebay… If you don’t see information relating to an eBay Motors purchase in either of these places, then you’ve encountered a fraudster. The whole ordeal took so much time and energy that I haven’t sold on eBay since. What to Do if You’re Scammed Online. Depending on your cardholder agreement, you may have up to 30 days from the statement date to recover your funds. This person told me she would send me 5 times what the item was worth if I would send my item immediately. Join my community and get a Don’t use Venmo for anything except payments among friends and payments to approved merchants. you all have to be careful of these liars. I had a MotherBoard for sale that was for parts and Not Working on Ebay that stated In the Post will need to ship back to ASUS for Repair. If the transaction is still in your myebay, then file a INR dispute and if the seller is no longer on ebay, you can close it immediately. If I go there way they still make $8 from me. I had to prove that my memory card was counterfeit. They said to return it anyway?!!! And believe it or not, all it takes to outsmart a fraudster in most cases is a few common-sense precautions. Tip: Using a credit card to fund a PayPal purchase may offer the best buyer protection possible. Most of the time, you’d be right. However, it still can – and does – happen. A day later, both guys filed an item not described case and wanted a refund – even though the items I sent were exactly as I described them. When USPS had information on their site that the package was being returned I called ebay again . Ebay Adviced me that i had to contact my local police and open a fraudulent case with them also. Thanks for this article! And now comes the cherry on the sunday. I already filed a claim on IC3 day-1. it simple you get screw over and they dont care if you close your account because ebay has go so big for its pants that they allow scamers to come in a rip million off people. Then I was like crap I’m calling PAYPAL I got ahold of a wonderful lady and I explained my side, in meantime they had contacted seller asking for tracking info to no avail I had tried the tracking number and it kept kicking me out with a unknown number,as I’m on the phone with her she gave me a credit right there on the spot back into my BANK ACCOUNT. What? Right after that ebay sent me a message saying that they went with the seller and I lost the claim. Overall I would recommend using a credit card if possible, I was lucky to use his or I would be out of the $40 I spent for a crappy damaged item. I contacted the seller, many times. I learned that lesson also early in my eBay days, but my mistake cost me $300 for a Toshiba PDA that never arrived. Personally, it … I just bought a dress on ebay and though I would be protected by the “moeny back garantee” it says that I am protected 30 days after the estimated delivery date. I tried to warn the next buyer that there is no warranty when buying the Dyson, but eBay removed the feedback. Many of these websites work hard to weed out and punish people who deal in bad faith, as well as make their users aware of how scams work. I just returned some DVDs which I believed to be fake. Once the auction had ended I was sent a message via ebay with bank account details to which payment was to be made. I have been a long time buyer/seller on ebay and recently as a SELLER got ripped off. Besides, many sellers are keen on keeping negative feedback from downgrading their reputation, so they’ll often offer a refund if an item fails to match the auction description, turns out to be flawed, or is proven counterfeit. The Buyer shipped It back said It was not as Described Had 100 Positve lost that refunded the guy on Oct 31. I was ok with that. I will however proceed to have this investigated in Canada. Is there a Class-Action Lawsuit out there I can sign up for or can I get all of my sales records back from Ebay so I can Check to see how crooked ebay Is and see If their Is an agency I can call to get an Investigation going on Ebay Because It cannot just be ME. The seller must laughing out loud, he got my money, he got his mem card back and he is the winner that takes it all. Hey guys, This is Collectors Dream, and this video is my way of helping people to not get scammed by fake Ebay sellers. The seller came back with 60% of cost back and keep product to use in future and save high cost of returning item. I may have won the auction but I lost every penny thanks to a scammy highly-rated eBay ‘powerseller’. PayPal says they can’t help because eBay has already denied my claim. What can you do to stay safe? FREE Budget Bundle So if you paid for your eBay purchase with plastic, contact your credit card issuer as soon as possible to report the fraud. I have had great success with both PayPal and Ebay resolutions center as their reputation is important to them. The beauty of self-contained e-commerce websites like eBay.com is that pretty much the whole transaction takes place online, from the buyer placing an order and paying for it to the seller getting the order ready to ship. Like others have said, I do not purchase outside of USA or Canada. If you’re hesitant about using your credit card online, consider using a payment processing service like PayPal. Check if you can get your money back. Your Thoughts: Have all your eBay purchases been positive? 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